We not only offer reliable and excellent products, but also comprehensive service support. We are committed to offering best service and maintenance to our customers.
Project evaluation and system design
Expert guidance in generator set selection
Machine room design and installation plan
Low-Noise & Low-Emission Solutions
Generator sets for special application scenarios
Installation Instructions
Generator set debugging
Operational Training
Installation and environmental protection engineering services
Maintenance and repair services
Genuine Spare Parts Supply
Emergency Repair Services
Upgrading and reconstruction
Technical consultation and regular training programs
Customer satisfaction is our unchangeable goal , Pavo offers a four-level after-sales service system
Regional distributors/agents Engineering service centres
Divisions of Pavo Branches of Pavo
Hefei HQ factory Namely Technical Service Centre of ANHUI PAVO ELECTRIC TECHNOLOGY CO.,LTD
Manufacturer of engines/generators International warranty service institutions
To ensure users master the operation, usage, and maintenance skills of generator sets, we will dispatch certified engineers to provide on-site training guidance. For systematic courses, you may also attend training at Calsion's factory.
We consistently prioritize customer needs, continuously optimizing services throughout the entire pre-sales, during-sales, and post-sales process. This empowers customers to confidently invest in equipment procurement while ensuring stable and efficient operation throughout the entire lifecycle.
With our 24/7 service support, you may submit requests through designated channels such as our service hotline, online forms, or official email. Our professional team will respond promptly and deliver solutions.
Email：[email protected]
Work：Monday to Friday,9:30-18:30
